Privacy Policy

At Al Madar Educational Technologies, we are committed to protecting the privacy and security of users who access our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive digital classroom platforms, e-learning content, virtual classroom integrations, teacher training software, and student performance analytics tools.

Information We Collect

We collect personal information that you voluntarily provide to us when you register, use, or interact with our services. This information may include your name, email address, professional role, institution details, and usage data. We may also collect technical data such as IP addresses, browser type, device information, and cookies to improve and personalize your experience.

Use of Information

Your information is used to provide, maintain, and enhance our services, including account management, customer support, communication regarding updates or new features, and analytics to improve functionality and educational outcomes. We do not sell or rent your personal data to third parties.

Legal Basis for Processing

We process personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate interests in providing and improving our services. We ensure that all processing is fair, lawful, and transparent.

Data Sharing and Disclosure

We may share your information with trusted service providers who assist us in operating our online platform and delivering services, under strict confidentiality agreements. We do not disclose personal data to third parties for marketing purposes without your explicit consent. Disclosure may occur if required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. When data is no longer needed, it will be securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed to ensure ongoing protection.

Your Rights

Under applicable privacy laws such as the GDPR, you have rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may also withdraw consent at any time where processing is based on consent. To exercise these rights, please contact us through the communication channels provided by the platform or via physical mail sent to our registered address.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and support functionality. You have the option to manage or disable cookies through your browser settings; however, disabling certain cookies may affect the usability of the services.

Children’s Privacy

Our services are intended for educational purposes and are not directed at children under the age of 16 without parental consent. We do not knowingly collect personal data from children below this age. If we become aware of such data collection, we will take prompt steps to delete the information.

International Data Transfers

As a company based in the UAE, we may transfer personal data to countries outside your jurisdiction for operational purposes. Where transfers occur, we ensure adequate safeguards are in place to protect your data in compliance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our online platform. Continued use of the services after changes constitutes acceptance of the revised policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us by sending correspondence to:

We are dedicated to ensuring your privacy and fostering trust as you engage with our educational software and services.